Customer front end to OCS 2007 R2
A recent OCS deployment of mine deployed OCS as a replacement to the livemeeting service. They missed the web front end, and with enhanced presence, they were able to present customers with a list of available CSR's who could then give them a "meet now" request by support email to begin their online support experience. My customer contact, Gary D. at Professional Datasolutions, Inc researched the OCS SDK and SQL databases enough to get his web developers to make this code work. I thought this was a really excellent use of customizing OCS to fit their needs.
All users are a SQL database user stored in a table, not an AD account, manageable via web by CSR's as well.
Once logged in, you can see what CSR's are available from presence and request a meeting key then join.

Once you enter a valid key and click join meeting, you get the LM launcher.

Absolutely awesome. I haven't been able to dive in this deep and I'm psyched to see a customer using OCS to this extent!
Labels: OCS 2007, OCS 2007 R2
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